We Take Care of Your Customers So You Can FOCUS SCALE LEAD RECHARGE BUILD GROW DREAM SUCCEED EXPAND BREATHE STRATEGIZE EXCEL RELAX
Delightful 24/7 Virtual Receptionists
Be Available for Your Customers 24/7
Turn More Leads into Paying Customers
Regain Your Sanity & Time Freedom
We Take Care of Your Customers So You Can SCALE FOCUS LEAD RECHARGE BUILD GROW DREAM SUCCEED EXPAND BREATHE STRATEGIZE EXCEL RELAX
Delightful 24/7 Receptionists
Be Available for Your Customers 24/7
Turn More Leads into Paying Clients
Regain Your Sanity & Time Freedom
Reliable phone help is hard to find.
Reliable phone help is hard to find.
- Missing calls and letting customers slip.
- Constant distractions making it hard to get anything done.
- Forgetting to follow up with leads and book them for service.
These things and more cause business owners to feel like they can't ever keep their head above water.
These things and more cause business owners to feel like they can't ever keep their head above water.
The answering service that's more than an answering service
Turn More Callers into Dollars
Full-time or back-up receptionist support ensures that every customer gets live help and doesn’t go to your competition.
Fill Your Calendar with Business
We’re not just a glorified answering machine. We actually love to schedule appointments for you, right on your calendar!
Systemize Your Client Follow-Up
Our outbound team is standing by to follow up on leads to either close the deal or pre-qualify them for your services.
Supercharge Your Website with Chat
We turn your business website into a visitor-to-customer conversion machine with around the clock live website chat services.
Turn More Callers into Dollars
Full-time or back-up receptionist support ensures that every customer gets live help and doesn’t go to your competition.
Fill Your Calendar with Business
We’re not just a glorified answering machine. We actually love to schedule appointments for you, right on your calendar!
Systemize Your Client Follow-Up
Our outbound team is standing by to follow up on leads to either close the deal or pre-qualify them for your services.
Supercharge Your Website with Chat
We turn your business website into a visitor-to-customer conversion machine with around the clock live website chat services.
Rated TOP WORKPLACE Two Years in a Row!
Rated TOP WORKPLACE Two Years in a Row!
We keep our receptionists happy so they'll keep your callers happy!
Our receptionists love to schedule for you!
(We can log into some systems and for others use their online booking link option!)
Our receptionists love to schedule for you!
(We can log into some systems and for others use their online booking link option!)
"in-house" sounding receptionists
We only hire the cream of the crop and put our receptionists through weeks of tailored trainings to ensure that their customer service skills are top notch.
We take your calls & web Chats around the clock
We work around the clock so you don’t have to. Focus on your family, grow your business, all while we fill your schedule with jobs and create lifetime customers.
Get notified instantly in our custom app
We know how busy you are. Our Jill’s Office app allows you to get our messages & communicate with us on the go with live updates and account access.
Want to get a taste of the Jill magic?
The Real World Perks of Using Jill's Office
Saves Owners Lots of Money
More Revenue & Growth
Greg stopped answering his phone and saw 96% growth the first year and 130% in the second after sending his calls to Jill’s Office.
Confidence in Who's Answering the Phone
We Turn Your Business into a 24/7 Customer Support Powerhouse!
Call Answering
We are expertly trained & work around-the-clock so you don't have to.
On-The-Spot Bids
We can use the info you give us to provide bids for your customers.
Fill Your Calendar
Our Jills' convert and book you more jobs. It's as simple as that.
Lead Follow-Ups
The fortune is in the follow up. Let us get it done; you won't have to think about it!
Lead Qualification
Save time by having us help pre-screen whether the caller is a good fit for your services.
Website Chat
Turn your website into a visitor-to-customer conversion machine!
Making meaningful connections is our thing
Created For The Business Owners Who...
Remember why you started a business; to have more freedom? Then you realized you traded a 40-hours-a-week job to work 80+ hours a week for yourself, and you still never get it all done?
No worries, that’s why Jill is going to become your BFF in no time!
“We understand how hard it is to navigate the gray area between hiring a full-time admin and trusting a virtual receptionist.
We created Jill’s Office to help level the playing field so every small business can have dependable, friendly customer service around the clock.”
Brant & Autumn Thurgood
Founders & Owners of Jill's Office
“We understand how hard it is to navigate the gray area between hiring a full-time admin and trusting a virtual receptionist.
We created Jill’s Office to help level the playing field so every small business can have dependable, friendly customer service around the clock.”
Brant & Autumn Thurgood
Founders & Owners of Jill's Office
Created For The Business Owners Who...
No worries, that’s why Jill is going to become your BFF in no time!
Jill’s Office has revolutionized our business, taking 100% of our inbound calls. They are top notch at what they do! We increased our revenue by 100% in our first year of using Jill’s Office and on track to do the same this year.
Josh Crabtree
Crabby’s Soft Wash
The Jill’s Office team is hands down one of the best additions to our business. I’d honestly be lost without them! What’s great about them? Everything. They are trained, they follow scripts, they track every conversation and keep good notes, they are great with customer service…
Sally Safadi
CNY Roof Cleaners
Why choose Jill’s Office as your phone & web chat experts?
Hear it from our clients
What do you want to know?
HOW DOES THE SIGN UP PROCESS WORK?
WHAT IF YOU ALREADY HAVE AN ADMIN?
CAN THE JILL'S ANSWER THE PHONE AS WELL AS YOU?
HOW MUCH DOES JILL'S OFFICE COST?
Will an answering service help my business grow?
Yes! When you choose to use Jill's Office, we take the phone answering off your hands so you are free to focus on growing your business. Not to mention, we can provide bids and fill your calendar with appointments!
How does a virtual receptionist work?
You simply forward your phones over to us, and we (using information you provide us) take care of your callers! We can schedule jobs, provide bids, give out info, and more!
What is the cost to hire a virtual receptionist?
We pride ourselves in saving business owners over $50,000 dollars a year in admin costs. Check out our pricing here! We are also available to answer any questions you have. Just give us a holler!
Where are the Jills located?
We are headquartered in Ogden, Utah. Our experienced Jills also work remotely from home. The majority of our receptionists are located in Utah, but we do have a portion of receptionists in other locations in and outside of the US. All receptionists regardless of location have the same standards of sounding, as much as possible, as if we work for your office. All Jills go through the same extensive training to meet the professional receptionist standards we uphold. Our location diversity ensures that no matter what the world throws at us there will be a Jill ready and waiting to answer your calls.
Do you have bilingual receptionists?
All the Jills take English inbound calls, but we also have experienced Jills to assist Spanish-speaking callers. Our bilingual Jills make sure your Spanish callers are receiving our same WOW customer service.
How do I choose the right answering service for my business?
Choosing the right answering service for your business is an important decision. It can make or break your customer experience, so it’s important to choose a reliable and trustworthy company. Here are some things you should consider when selecting an inexpensive answering service for your business:
1. Quality of Service: You want to ensure that the quality of their services meets your standards and that they offer 24/7 support in case of any technical issues or questions. Look for reviews from existing customers and ask colleagues what services they use if possible.
2. Cost: While you want cost-effective rates, be wary of “too good to be true” prices—you don’t want to sacrifice quality in exchange for low rates! Compare different companies by looking at their features and pricing packages to see which one suits your needs best without compromising on quality or features.
3. Customization Options: Does the service allow you access to customize how clients can reach out, contact info options, etc.? Some services offer custom voicemail messages, text notifications as well as live call forwarding so you always stay connected with potential customers or clients even if there isn't someone available during off hours.
4. Features & Tools Offered: What kind of features does the service provide? Does it give additional tools like appointment scheduling? Is there a self-service portal where customers can manage requests on their own? Check out what types of reporting capabilities are offered too – more detailed metrics might help you better serve customers over time and analyze overall performance as well as identify potential areas requiring improvement/redesigns etc..
At the end of the day, it's not just about finding a cheap answering service but one that fits all aspects such as cost efficiency along with offering great customer service experiences while providing useful tools & features – hopefully, this guide helps in finding just that!
What are the benefits of hiring a virtual executive assistant?
Hiring a virtual executive assistant can be an invaluable asset to any business. Not only are they cost-effective, but also offer agility and convenience that traditional hired help may not provide.
One of the biggest advantages of hiring a virtual executive assistant is the cost savings. Virtual assistants generally charge by the hour, meaning businesses have complete control over their budget and can tailor their services accordingly. Plus, with no need to recruit or train staff, businesses can save time and costly resources associated with hiring someone onsite – and this tends to result in fewer absences due to illness or other problems too.
A virtual executive assistant is also extremely agile – providing support for both day-to-day tasks as well as bigger projects that don’t always fit into your usual workflow. This means they can help when it comes to research tasks such as writing reports or collecting data for meetings and presentations quickly – so your team never has a backlog of admin duties holding them back from achieving their goals. The flexibility provided by having someone you know is reliable at hand makes handling unanticipated tasks much easier too!
On top of all this, there’s tremendous convenience associated with using a virtual assistant – especially if you’re frequently traveling or out of state for work purposes but still need someone reliable who knows your demands and processes inside and out from back home! Most assistants come equipped with specialized software programs allowing them to perform certain roles without having direct contact/ communication; meaning if you ever want something done urgently while away from the office environment it won't be hindered by lack of availability whatsoever!
In short: A virtual Executive Assistant offers significant cost savings, extreme agility, incredible convenience - plus immense peace of mind knowing that you have an experienced professional overseeing all your needs remotely (without needing frequent face-to-face contact). All these factors combined make hiring a Virtual Executive Assistant an absolute game changer - not only will businesses see increased efficiency in daily operations but overall productivity as well!
How is Jill’s Office different?
Jill's Office ensures every call is answered with a smile, representing your business with the warmth and professionalism it deserves. Our team feels like an integral part of your business, providing authentic and personal service to every caller.
Why trust Jill's Office with your phones?
We're headquartered in Ogden, Utah, with a proud history of serving growing businesses like yours. Our secret is simple: extensive training and hiring the best. Our receptionists are the first-class impression your business deserves, now expanding globally to keep providing top-notch services.
HOW DOES THE SIGN UP PROCESS WORK?
WHAT IF YOU ALREADY HAVE AN ADMIN?
CAN THE JILL'S ANSWER THE PHONE AS WELL AS YOU?
HOW MUCH DOES JILL'S OFFICE COST?
Let's book a time to chat
Let's book a time to chat
The Jill's Office Virtual Receptionist Difference
Other Answering Service | Full Time Receptionist | ||
---|---|---|---|
You only pay when work is being done | |||
After hours phone support. | |||
No paying for overtime, taxes, and medical benefits. | |||
No break, sick day, holiday, or vacay. | |||
Book jobs and appointments. | |||
Actually help customers, not just take messages. | |||
Receive messages through app & email | |||
Team of Business Development specialists to help you! | |||
Speaks multiple languages. | |||
Makes outbound calls like reminders, follow ups, and more. |