How to Choose a Cheap Phone Answering Service
When comparing price quotes from different companies, it is important to keep in mind that not all cheap phone answering service are created equal. While many of them charge by the minute, others offer packages that allow you to reduce your cost per call. If you plan on having a high call volume, you might be better off with a custom plan that offers more features for a low price.
While most of these plans have a low monthly cost, you should be aware that they can add up over time. For example, you may be charged for an extra minute of service if your company handles a call in a foreign language. Some companies also charge a flat monthly fee for answering calls in more than one language. This can be a major issue if you receive several calls at once.
In addition to being affordable, an answering service should have a great quality of service. 80 percent of callers will hang up if no one answers the phone. Many people think they will never get a response from you and never leave a message, which costs you money. Besides, this means you could be losing out on potential customers, so it’s worth paying for an answering service.
Another option is to pay per call, but make sure to check for extra fees. Many answering services charge between $50 and $100 per call. Make sure to look for packages that are customizable and include disaster recovery back up. You can also customize your plan according to your industry. Most of these services come with a dedicated help desk and are flexible in how you use them.
A cheap phone answering service can also help you save money by improving your phone service. It’s more efficient and economical than hiring employees to handle calls. A reliable phone answering service can boost your customer satisfaction while lowering costs. It’s also a great way to boost revenue and provide better customer service for your customers.
In addition to the cost, you should also pay close attention to the quality of their operators. A cheap phone answering service that does not have high standards of service will not give you the results you’re looking for. Some cheap phone answering services may even put callers on hold for long periods of time. Not only does this create a poor customer experience, but it also puts your reputation at risk.
Another advantage of using an answering service is that you can save money on the salaries of your receptionist. An average full-time receptionist earns about $30k per year. In addition, the receptionist’s hours are limited to standard business hours. However, an answering service can give you 24-hour coverage for less than half of that amount.