Answering Service Experts — Providing Seamless Call Handling & Exceptional Customer Support
Answering Service Designed for Seamless Customer Support — Ensuring Every Call is Handled Promptly, Efficiently, and with Care, So You Never Miss an Opportunity to Impress Your Customers.

What if an expert answering service could deliver exceptional customer support while freeing up your valuable time?
You know scaling is possible!
It’s time to stop letting missed calls hold your business back.
You have the vision and drive to grow your business, but managing every call without an answering service can be overwhelming.
You want to give your team the freedom to scale your business while ensuring every customer receives top-notch service.
You need a trusted answering service to handle the details, so you can focus on growing your business and achieving your goals.
You’re in the right place!
NEW FEATURE COMING SOON
Human-Backed
AI Phone Answering
Combining the friendly expertise of our Jill Receptionists with the power of AI to bring you the best answering solution yet.



Hear It From Our Clients
At Jill's Office, our answering service professionals ensure every call reflects your business’s values—managed with care, expertise, and the highest level of professionalism.
Ready to Free Up Your Time and Capture Every Opportunity?
Our virtual receptionists handle your calls, so you can focus on growing your business.
24/7 Inbound Answering
You don’t want missed calls or an impersonal, one-size-fits-all answering service. You need a professional, 24/7 answering service with virtual receptionists who reflect your brand’s voice and treat every caller with care.
That's why Jill’s 24/7 Inbound Answering Service exists—to provide seamless, around-the-clock call handling, ensuring every opportunity is captured and your customers always feel valued.
Outbound and Lead Zap
Do outbound follow-ups feel too time-consuming or hard to manage? Many businesses struggle here, but we do things differently.
With Jill’s Outbound and Lead Zap service, every lead receives professional attention. Our virtual receptionists handle follow-up calls, and our automated tools keep you organized, ensuring no lead is left behind. Proactive engagement makes the difference when every lead counts.
Live Web Chat
You know your website visitors need assistance, but you’d rather engage them with live, friendly professionals than impersonal bots or auto-replies.
When it comes to real-time customer engagement that converts visitors into leads and schedules appointments, our 24/7 Live Web Chat answering service is your solution. Tailored to your brand, our live chat service provides immediate responses and ensures every customer receives the professional care they deserve.
Jill’s Office Founders – Autumn & Brant Thurgood
Why Jill’s Office?
Jill’s Office was built on a foundation of hard work and vision by Brant and Autumn Thurgood. What began as a small idea has grown into a thriving company, dedicated to empowering businesses to succeed.
Their relentless pursuit of excellence has made Jill’s Office a trusted partner for countless businesses, delivering professional, reliable service that drives results. Discover how their story of success can inspire yours.
Partner with Jill’s Office and never miss another call.
Schedule a Consultation
Share your goals and challenges with us during consultation and we will design a customized communication plan that fits your business needs.
Seamless Onboarding
We’ll guide you through an easy setup process, integrating your call instructions, automation needs, and live chat widget into your systems.
We Take It From Here
Our team of Virtual Receptionist will handle every call, chat, and lead follow-up, ensuring professional and reliable service 24/7.
The Real World Perks of Using Jill’s Office
We empower businesses with call solutions that capture opportunities and deliver exceptional customer experiences—day or night.
Discover More Brain Power
Tim Nelson, True Clean
Tim Nelson of True Clean says that hiring Jill's Office has helped him to feel more satisfied with his business, relieving him of business anxiety and freeing up mind to focus on other things.
Accelerate Growth
Greg Sicotte, DAPrDAN
After Jill's Office started answering his phones, Greg saw 96% growth the first year and 130% in the second.
Lend Confidence
Kyle, Window Cleaners
These small business owners hesitated to use a call service until they found Jill's Office.
Industries We Serve
Home Services
HVAC · landscaping · roofers · plumbers · electricians · pest control · garage door · cleaning services · appliance repair · solar · mold · pond and tree service · fencing · other trades.
Real Estate
property managers · real estate agents · vacation rental managers (e.g., Airbnb hosts) · leasing offices · HOA management.
Health & Wellness
doctors · dentists · medspas · chiropractors · physical therapists · optometrists · veterinarians · cosmetics · medical offices.
Finance
tax accountants · CPAs · bookkeepers · financial planners and advisors · wealth managers · loan officers.
Legal
attorneys · small firms · paralegals · notaries · mediators.
Any Growing Business
marketing agencies · insurance agents · IT specialists · business consultants · architects · event planners · interior designers · other small businesses.