The Answering Service for the Trades
Live call answering and follow-up for busy trade businesses, without pulling you off the job.
The Answering Service
for the Trades
Live call answering and follow-up for busy trade businesses, without pulling you off the job.
OUR SERVICES
What We Handle for Your Business
Reliable call answering and follow-up that supports your day-to-day operations.
24/7 Inbound Call Answering
We answer your calls 24/7 from scheduling to message taking, we keep customer calls handled and documented.
Outbound Calling
We follow up on leads, confirm appointments, and reconnect with past customers so you do not have to step away from the job.
Scheduling
Scheduling support available in ServiceTitan, Housecall Pro, Jobber and most online booking platform links.
Lead Zap by Zapier
Want to automate lead follow-up like a pro? Instantly route your new leads to receive a call from your live Jill’s.
Dispatching Assistance
We support after-hours dispatch by logging emergency calls, scheduling in your CRM, and initiating escalation when needed.
Live Web Chat
Our live U.S.-based chat team engages visitors, answers questions, captures leads, and books appointments in real time.
Clear call notes. Consistent follow-up. Flexible coverage.
10+
Years Helping Businesses Thrive
1.6M+
Leads Captured and Counting
100K+
Monthly Calls Handled with Care
24/7
We’re Always On, So You Can Switch Off
WHO WE SERVE
Built for Trade Businesses
Trade customers expect fast answers and clear next steps. Our receptionists are trained to handle calls for trade businesses and home service contractors with accuracy and professionalism.
Our call handling fits how trade businesses actually operate, not generic scripts.
The Best Live Answering Partner for Trade Businesses
Many tools try to replace people. We support them.
Jill’s Office focuses on:
- Receptionists trained for trade and contractor calls
- Flexible coverage during business hours, after-hours, and overflow
- Clear call documentation and follow-up
- Support that scales with your workload
We focus on reliability, not overpromising.
The Best Live Answering Partner for Trade Businesses
Many tools try to replace people. We support them.
Jill’s Office focuses on:
- Receptionists trained for trade and contractor calls
- Flexible coverage during business hours, after-hours, and overflow
- Clear call documentation and follow-up
- Support that scales with your workload
We focus on reliability, not overpromising.
EXCELLENT Based on 249 reviews Tony HesterTrustindex verifies that the original source of the review is Google. Jill’s Office provides excellent service at a great value. I routinely receive compliments and praise about “whoever answered the phone.” That’s when I proudly admit I use an answering service called Jill’s Office. Holly Card is my account manager, and she has been an indispensable resource in the success of my business. Jackson HesterTrustindex verifies that the original source of the review is Google. Jill’s Office has provided incredible service for my appliance repair business for nearly 5 years. I’ve helped over 3700 clients, and I have yet to hear a single complaint about their service. Instead, I routinely hear compliments and praise for their professionalism, clarity, and friendliness. I cannot recommend Jill’s Office enough. Ryan RogersTrustindex verifies that the original source of the review is Google. I’ve been with Jill’s for just over a month and the experience has been great so far. Holly, my team manager is extremely helpful and responsive to all my questions, needs and concerns. 5 ⭐️ Jesus AvendanoTrustindex verifies that the original source of the review is Google. We love Jill's office they are amazing Craig YoungTrustindex verifies that the original source of the review is Google. Our roofing company has been using Jill’s office for over a year now. We are very satisfied with our services. They are the best! I would recommend their services to anyone! Chris CobabeTrustindex verifies that the original source of the review is Google. Jill's has been great. Helps us close more and keeps track of all the missed calls. Chris JohnsonTrustindex verifies that the original source of the review is Google. Jill's office is amazing. I'm so glad we're using them. Jessa has made the onboarding process very smooth and easy. Nicole RiveraTrustindex verifies that the original source of the review is Google. Amazing customer support and great employees! Jadan BybeeTrustindex verifies that the original source of the review is Google. Great customer service, highly recommend! Fabio LagoTrustindex verifies that the original source of the review is Google. My experience with Jill's Office has been excellent. I have a very helpful and attentive assistant, and they promptly assist me with any need. They are doing a great job.
HOW IT WORKS
Simple Setup. Clear Results.
Supporting Trade Businesses Across the US and Canada
Jill’s Office works with contractors and home service businesses that need reliable call answering without hiring full-time staff. Whether you are a small team or growing fast, our answering service for trades adapts to your needs.
Discover More Brain Power
Kendra, Heide Contracting
Jill’s Office really allowed us to have an office without hiring full-time…it has been a game-changer for our growing business!
Accelerate Growth
Ismael, We Love Paving
I would definitely recommend Jill’s Office to any company that has a lot of inbound calls!
Lend Confidence
Adam, AK Lighting
“I couldn’t do it all…they’ve been phenomenal!” Adam with AK Lighting trusts us to take care of his customers









