The Answering Service for the Trades.
Live call answering and follow-up for busy trade businesses. Human-first, backed by technology, and never off the job.
Plans from $39/week · No contracts · US-based receptionists
Trusted by the Trades. Coast to Coast.
A Decade In. Still Picking Up.
Trade businesses have trusted us with their phones for over a decade. Real people, real calls, around the clock.
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10+
Years Helping Businesses Thrive
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1.6M+
Leads Captured and Counting
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100K+
Monthly Calls Handled With Care
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24/7
We're Always On, So You Can Switch Off
Simple Setup. Clear Results.
Three steps between a ringing phone and a booked job.
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We Learn Your Business
Field-tested call handling, powered by your details: services, service area and who to escalate to.
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We Answer and Follow Up
Live receptionists take the call, capture clear notes, book the job and follow up when needed.
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You Stay on the Job
Get the details without constant interruptions. Your crew keeps working and your calendar keeps filling.
Your Front Desk Does a Lot. We've Got Their Back.
Jill’s Office works alongside your team. We take the overflow, the after-hours calls and the follow-ups that pull your people away from more important work.
24/7 Inbound Call Answering
Live receptionists around the clock, from scheduling to message taking, with AI Assist for peak times.
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Outbound Calling
We follow up on leads, confirm appointments and reconnect with past customers.
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Scheduling
Booked in ServiceTitan, Housecall Pro, Jobber and most online booking links. Urgent Call Escalation on the Jill Advance Plan.
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Lead Zap by Zapier
Instantly route new leads to receive a call from your live Jill's, before they call someone else.
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AI Assist Add-On
An optional add-on for your busiest days. Takes overflow and hands off to a person when needed.
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Live Web Chat
Our US-based chat team engages visitors, answers questions, captures leads and books appointments in real time.
Learn MoreSame 9:47 PM Call. Two Very Different Evenings.
Most trade business owners are stuck answering calls: at dinner, on the job, at their kid's game. And when they can't pick up, a missed call can mean a missed job. Flip the switch and see who takes this one.
- Fewer interruptions
- Focus on priority work
- After-hours covered
- Your evenings back
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Your phone buzzes at the dinner table.Another call you feel like you have to take.
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You step away and jot notes on whatever's nearby.Family time on pause, again.
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You check the schedule, text the tech, call the customer back.A 2‑minute call turns into 30.
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Tomorrow's priorities wait while you catch up.You never really clocked out.
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Your phone stays quiet. A trained Jill answers live.Same friendly greeting, with your business name.
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Clear notes taken: AC not cooling, 12‑year‑old unit.Everything your tech needs.
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Job booked for 9:00 AM and synced to ServiceTitan.No back-and-forth for you.
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You finish dinner. The details are waiting in the morning.Urgent calls can still reach your on-call tech with Urgent Call Escalation on the Jill Advance Plan.
Simple Pricing. No Contracts.
Plans start at $39/week plus the minutes you actually use. Calls of 15 seconds or less are free.
- No long-term contracts. Cancel anytime.
- Annual plans: lower per-minute rates and no setup fee
- Dedicated account manager on every plan
+ the minutes you actually use
Calls of 15 seconds or less are free.
Built for Trade Businesses. Not Generic Scripts.
Trade customers expect fast answers and clear next steps. Our receptionists are trained on how your industry actually operates.
Started by a Missed Call. Built for the Trades.
In 2014, Brant Thurgood watched his contractor brother miss call after call while working on job sites. Every missed call was a missed job. In 2015, Brant and his wife Autumn started Jill’s Office to give growing businesses something only big companies could afford: a professional front desk that never clocks out.
Today our US-based team in Clearfield, Utah answers for trade businesses across the US and Canada.
Don’t Take Our Word. Take Theirs.
Real reviews from trade business owners who handed us their phones.
“Jill's Office provides excellent service at a great value.”
“Jill's Office has provided incredible service for my appliance repair business…”
“Our roofing company has been using Jill's office for over a year now.”
“Jill's has been great.”
“I've been with Jill's for just over a month and the experience has been great so far.”
“My experience with Jill's Office has been excellent.”
Jill's Office really allowed us to have an office without hiring full‑time.
I would definitely recommend Jill's Office to any company that has a lot of inbound calls!
I couldn't do it all… they've been phenomenal!
Questions? We’ve Got Answers.
Plans start at $39/week plus per-minute usage. You only pay for the minutes you use, and calls of 15 seconds or less are free. See our pricing page for full details.
No. There are no long-term contracts, and you can cancel anytime. Annual plans are paid upfront, and in return you get lower per-minute rates and no setup fee, so annual fees are non-refundable.
Our receptionists answer with your business name and follow your custom call instructions, so callers get a smooth, professional experience.
Yes. We schedule, reschedule and cancel appointments directly in your system or booking link.
We follow your instructions, like reaching your on-call tech. The Jill Advance Plan adds Urgent Call Escalation.
Yes. Our live receptionists are US-based and trained for trade and contractor calls.
Setup takes one onboarding session, and most businesses go live within 2–3 business days.
Your Phones Keep Ringing. Let’s Answer Them Together.
Hear a real call in our free demo, or sign up and get your line covered.
Or call us at 385‑832‑7171