Smart Texting for Contractors and Trade Businesses
Fast, professional text responses handled for your trade business so customers stay engaged and you stay focused on the work.
Why Smart Texting Matters for Trade Businesses
Customers expect quick replies, and many prefer texting first. When texts go unanswered or wait too long, leads go cold and customer satisfaction drops.
Smart texting support helps trades, contractors, and home service businesses respond promptly without pulling yourself or your team off the job. You get professional, human responses that keep conversations moving forward.
What Smart Texting Does for Your Business
How Smart Texting Works
- Messages sent to your designated texting number go to Jill’s Office
- Our receptionists respond based on your instructions
- All conversations are logged and delivered to you in real time
- You follow up where needed or let us handle the next step
It’s that simple, reliable, and built for the pace of trade businesses.
Keep Every Text Moving
Smart texting for contractors keeps your customers engaged with professional responses while you stay focused on the work that matters.
TRUSTED BY TRADE BUSINESSES ACROSS THE US AND CANADA.
Frequently Asked Questions
How Much Does Smart Texting Cost?
Each text conversation equals 5 billable minutes.
What Is Considered a Conversation?
A conversation is a back-and-forth exchange with your customer.
You are only charged when a customer replies to a Jill.
It does not matter who starts the message. Whether a Jill follows up first or the customer texts in, billing begins only when the customer responds after a Jill has sent a message.
Billing resets every 24 hours. If the customer replies again after 24 hours from their last response, a new 5-minute block begins.
You are not billed for messages that never receive a customer response.
Why This Works in Your Favor
Predictable pricing
Flat 5-minute billing keeps your minutes easy to track.
Pay for real engagement
You are only charged when a customer actually responds.
Lower cost than calls
Text conversations often resolve questions faster and use fewer minutes than inbound calls.
Can Smart Texting respond 24/7?
Yes, our team can manage text responses day and night so conversations never stall.
Will Messages Still Feel Personal?
Absolutely. Our receptionists respond naturally based on your instructions and tone.