JILL'S OFFICE BLOG
— Tips and Trick for Running
& Scaling a Successful Business
All Articles
What’s the Average Conversion Rate for Home Service Calls (and How to Improve Yours)
Every Call Is a Chance to Win a New Customer If you’re in the home...
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How to Handle 24/7 Calls Without Burning Out Your Plumbing Team
A burst pipe at 12 a.m. can’t wait until morning. When emergencies strike, customers expect...
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Who’s This? Making Callbacks and Which Number We Call From.
Part of the onboarding process, after signing up with Jill’s Office, is receiving your “Jill’s...
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We’re Virtual Receptionists, Not Hard Closers, But We Can Still Help You Capture Leads.
Our main goal at Jill’s Office is to be there to answer the phones for...
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AI vs Human: The Battle of the Pick Up Rate
AI vs Human – What can help you better? Our trained human receptionists are available...
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Making Outbound Calls? Jills can do that!
We’re proud of our 24/7 inbound answering service and chat service here at Jill’s Office,...
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24/7 Inbound Answering Service. What does this mean and what can it do for your business?
What does 24/7 mean? 24 hours a day, 7 days a week, duh. But now...
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Automated Follow-Ups? Shocking News! We can do that with LeadZap: 24/7 Powered by Zapier
With rapid lead follow ups being more important than ever, Jill’s Office wanted to find...
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How To Know When You Can Afford To Hire Employees
When Is the Right Time to Hire Employees? A Guide for Small Business Owners When...
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24/7 Web Chat: How You Can Have Real People Assist Clients Directly On Your Website
24/7 Web Chat with Jill’s Office How You Can Have Real People Assist Clients Directly...
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Why Hire An Answering Service Instead of Letting Callers Leave a Voicemail? — The truth? Voicemails just don’t cut it anymore.
Why Hire An Answering Service Instead of Letting Callers Leave a Voicemail? Voicemails just don’t...
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Do You Use Word-For-Word Scripts? We don’t, but here is how we feel like an extension of your business.
Do You Use Word-For-Word Scripts?” We don’t, but here is how we feel like an...
Read MoreHow to Forward Your Cricket Wireless Calls for Business Use
How to Forward Your Cricket Wireless Calls for Business Use Need to redirect your Cricket...
Read MoreHow to Enable Call Forwarding on Metro by T-Mobile (formerly MetroPCS)
How to Enable Call Forwarding on Metro by T-Mobile (formerly MetroPCS) 1. Ensure that Call...
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“Is An Answering Service The Right Fit For My Business?” Taking A Look At Having An Answering Service vs. Hiring Internally
“Is An Answering Service The Right Fit For My Business?” Taking A Look At Having...
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Why Small and Medium-Sized Businesses Rely on Jill’s Office for Virtual Receptionist Support
Why Small and Medium-Sized Businesses Rely on Jill’s Office for Virtual Receptionist Support As a...
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Home Service Business Trends in 2025: Tools, Tech & Tips to Stay Ahead
Home Service Business Trends in 2025: Tools, Tech & Tips to Stay Ahead Home service...
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The Best Call Center for the Trades: Why HVAC, Plumbing, Electrical & Painting Pros Trust Jill’s Office
The Best Call Center for the Trades: Why HVAC, Plumbing, Electrical & Painting Pros Trust...
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6 Smart Summer Marketing Moves Every Service Business Should Make (Without Dropping the Ball on Calls)
6 Smart Summer Marketing Moves Every Service Business Should Make (Without Dropping the Ball on...
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I Can’t Afford Full-Time Help
I Can’t Afford Full-Time Help (But You Can’t Afford to Miss Any More Calls, Either)...
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