Do we charge for sales or robo calls?
We do not charge for any calls under 25 seconds. This will eliminate the majority of unwanted calls. If we are unsure if a caller is a telemarketer, we will send you a notification. You are able to block calls from your Jill's Office App.
Do you charge a cancellation fee?
No, we do not charge cancellation fees. We do not have any contracts and your account is billed month to month.
Your final bill will reflect all charges up to your cancellation date.
How can I cancel?
Please visit www.jillsoffice.com/cancel to cancel your account.
When will I be charged?
You will be charged the day after you receive your Jill's Office usage receipt.
When do I get a copy of my invoice?
When your card on file is charged, you will automatically receive a paid in full receipt via email.
I have a question or concern about my bill. What should I do?
If you have a question or concern about your bill please email firstname.lastname@example.org. If emailed into Jill's Office within 30 hours of when you received your receipt, you will not be billed until you have a resolution of your question or concern.