Billing FAQ

We do not charge for any calls under 25 seconds. This will eliminate the majority of unwanted calls. If we are unsure if a caller is a telemarketer, we will send you a notification. You are able to block calls from your Jill's Office App.

No, we do not charge cancellation fees. We do not have any contracts and your account is billed month to month.


Your final bill will reflect all charges up to your cancellation date.

Please visit to cancel your account.

You will be charged the day after you receive your Jill's Office usage receipt.

When your card on file is charged, you will automatically receive a paid in full receipt via email.

If you have a question or concern about your bill please email If emailed into Jill's Office within 30 hours of when you received your receipt, you will not be billed until you have a resolution of your question or concern.