A common question we get when talking to potential clients is “how do I know how your Jills are handling my calls?” A great question!

Thanksgiving is a time for family, food, and reflecting on what we’re grateful for. But for plumbers, it’s also one of the busiest times of

Running a small business often means wearing too many hats; answering phones, scheduling appointments, sending invoices, handling admin work, and still finding time to grow

Scheduling Systems: If you run a home-service business (plumbing, HVAC, landscaping, etc.), choosing the right scheduling and job-management system can make or break how smoothly

Growing a Plumbing Business the Smart Way If you’ve ever wondered, “How can I grow my plumbing business without running myself into the ground?”  you’re

Every Call Is a Chance to Win a New Customer If you’re in the home service industry, plumbing, HVAC, electrical, pest control, you already know

A burst pipe at 12 a.m. can’t wait until morning. When emergencies strike, customers expect an immediate response. Which means a late-night call and an

Part of the onboarding process, after signing up with Jill’s Office, is receiving your “Jill’s Office” phone number. This number is the one you forward

Our main goal at Jill’s Office is to be there to answer the phones for you, and to do it with great customer service. So

AI vs Human – What can help you better? Our trained human receptionists are available 24/7 to answer the phones for all of our clients.