Thanksgiving is a time for family, food, and reflecting on what we’re grateful for. But for plumbers, it’s also one of the busiest times of the year. Between overloaded garbage disposals and mystery bathroom clogs, your phone is ringing more often than your doorbell.
And while you’re out saving someone’s kitchen from turkey grease, it’s easy to miss the next emergency call… or three. That’s where a virtual receptionist comes in.
Why plumbers are thankful for virtual receptionists
Running a plumbing business means wearing a dozen hats; technician, scheduler, customer service rep, and sometimes even therapist. Having a virtual receptionist means you can take one of those hats off (the one with the constant ringing phone under it).
At Jill’s Office, our friendly, U.S.-based receptionists answer your calls live. Whether it’s a new customer looking for emergency help or a repeat client scheduling maintenance before the in-laws arrive. We’re here to answer the phones while you’re elbow-deep in a water heater.
Because being available matters, especially during the holidays
When a customer calls with a burst pipe or a sink full of gravy water, they need help now. And if you can’t answer, they’re calling the next plumber on Google. Our team is available 24/7, including holidays, to be available when you need us.
A little gratitude goes a long way
The truth is, you didn’t start your business to answer phones. You started it to help people, solve problems, and build a life you’re proud of. A virtual receptionist helps you stay focused on what you do best, while still giving your customers the personal touch they deserve.
This Thanksgiving, give yourself permission to be thankful for the support systems that make your business (and your sanity) stronger.
Spend more time with your family and less time worrying about missed calls.
👉 Book a discovery call today to see how Jill’s Office can help you handle the holiday rush.
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