Appointment Scheduling That Works - Because When You Make It Easy, We Help You Book More Jobs.
When customers call, they’re ready to book. And when you’ve got Jill’s Office on your side, we can help lock in those jobs without you lifting a finger—as long as your scheduling setup sets us up for success.
We currently schedule appointments for your business using almost any online booking link as well as booking directly inside Housecall Pro, Jobber, and ServiceTitan—three of the most powerful platforms for home service pros. But let’s be real: with all the bells, whistles, and customization options, these systems can get complicated fast.
That’s why we’ve developed clear scheduling guidelines—shaped by a decade of real-world experience and client feedback—to help you win more business with less hassle.
How You Set Your Scheduling Instructions Up for Success
Choose One Platform
for your Jill’s to log in to (Housecall Pro, Jobber, or ServiceTitan) or provide your online booking link.
Lock Your Time Zone
so appointments don’t default to Mountain Time to ensure accuracy.
Keep Your Instructions Clear and Simple
The fewer dropdowns, form fields, or special notes, the faster we can book.
Let Us Know Your Booking Boundaries
Your services, your service areas, etc. The simpler the better!
*Note- Our guidelines are set in place to ensure the best results for our clients. Failure to follow our guidelines can result in errors and frustration for you and your customers plus excessive call durations. We reserve the right to deny scheduling capabilities when guidelines are not adhered.
What Works Best with Jill’s Office
Here’s how to keep things running smoothly with your virtual scheduling team:
Let us handle service and appointment booking directly inside your platform.
Use standard appointment types and durations.
Make pricing clear and automatic, we won’t guess when it comes to your business.
Avoid complex forms or booking links that require too much manual entry.
Skip the multi-step workflows. What works in theory doesn’t always scale in practice.
Things That Can Trip Us Up (and Slow Us Down)
Here’s how to keep things running smoothly with your virtual scheduling team:
Booking forms with more dropdowns than a restaurant menu.
Time zones that aren’t locked to your business location.
Overly specific logic or long lists of “if this, then that” booking rules.
Excessive information that your Jills must read or search for in order to move the conversation forward. .
