“Is An Answering Service The Right Fit For My Business?” Taking A Look At Having An Answering Service vs. Hiring Internally
Is An Answering Service The Right Fit For My Business? Your business is growing, and you are struggling to manage answering your phones and doing the job. Callers skip the voicemail and just go to the next company on Google. You’re losing business. Should you hire a receptionist, or do you hire an answering service?
It’s A Valid Question To Ask.
Consumers of today are used to fast, immediate service. And a business owner can only juggle so many tasks before they start to drop, and the phones often are the first to fall. Unfortunately, a voicemail box just isn’t enough for most would-be-clients. They don’t want to wait around for you to get their message, not when Google is showing them another plumber’s phone number.
So why not hire your own receptionist?
Let’s look at the benefits to having your own in-house receptionist:
- Trained specifically in handling calls for your business
- Can work closely with you for direct communication
- Knows the area you work in
… But with all of that comes a cost:
- Money and time spent training
- Employee turnover rates
- Restrictive hours & scheduling conflicts
- Covering for them if they call out
- Paying for time when they aren’t on the phones
Now Let’s Look at Jill’s Office, a 24/7 US-Based Answering Service
Here at Jill’s Office we understand that hiring internally isn’t a one-size-fits-all solution, and it may not be the right fit for you. That’s why we built our business to help your business. Here’s how:
- US-Based virtual receptionists available 24/7
- You only pay for the minutes you use
- We can schedule jobs, while you’re on a job
- Your callers are greeted with a friendly, live human, not a voicemail
- Our receptionist’s call flow can adapt to your custom call instructions
Whether you need us to answer the phones 24/7, during your after hours, or just when you can’t make it to the call…
Jill’s Office is here with our team of receptionists trained to be an extension of your company, and lighten your load. We’re available when you aren’t, and you only pay for the time we are on the phones.
Book a discovery call now and find out if Jill’s Office is a good fit for you!
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