Our main goal at Jill’s Office is to be there to answer the phones for you, and to do it with great customer service. So that the first impression a person has with your business is one where they feel heard and taken care of.
We want to help establish trust between your business and your clients.
Trust through customer service and reliable communication.
But we aren’t hard closers.
Ultimately, if the caller declines service for any reason, we will thank them for their time and send you a message explaining the situation.
That doesn’t mean we aren’t able to secure leads for you.
We still can take comprehensive messages, schedule appointments, and quote your leads.
It pays to be first
Answering the phones is half the battle, if you aren’t picking up the phone, odds are someone else is. People aren’t waiting around for callbacks when Google provides the phone number for every competitor in your area.
And it isn’t just about answering the phone. It’s about the customer experience, too.
With Jill’s Office and our team of customer focused receptionists answering the phones, your leads are being captured and you’re given the important information to follow up on. All while your clients feel taken care of.
Sending in the cavalry!
With our Jills establishing that initial connection with your leads, whether that be scheduling consultations or prequalifying them (these don’t have to be mutually exclusive), your sales team is given a prime opportunity to come in and close the deal.
At the end of the day, clients do business with companies who are responsive. Jill’s Office helps you make sure your phones are answered before the competition.
To find out more, book a discovery call here
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