JILL'S OFFICE BLOG
— Tips and Trick for Running
& Scaling a Successful Business
All Articles
The Truth About Human Error in a Human Answering Service
Are our Jills, our virtual receptionists, infallible? Is anyone? Are software programs, machines, or automated...
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New Year- Same Grind : Business Never Stops, But You Don’t Need to Answer Every Call
The 2025 holiday season has wrapped and now we’re all thrust back into normalcy. A...
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Jill’s Office Guide to Answering Services
At a glance, Jill’s Office is a 24/7 virtual receptionist and answering service where real,...
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Do You Feel Taken Care of with AI?
Good news! Your business is growing. Your marketing is working. New leads are pouring in,...
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Customers Still Prefer Humans to AI
AI is everywhere. From camera filters to Coca-Cola ads, to features hidden inside our phones...
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How Jill’s Office Strives to Ensure Quality
The Question: How Can a Call Center Work for You? The Jill’s Office Approach: We...
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Action Items: Call Summaries That Keep You Up To Date
A common question we get when talking to potential clients is “how do I know...
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Grateful for Every Call: Why Plumbers Give Thanks for Virtual Receptionists
Thanksgiving is a time for family, food, and reflecting on what we’re grateful for. But...
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Virtual Assistant vs Virtual Receptionist: What’s the Difference and Which Does Your Business Need?
Running a small business often means wearing too many hats; answering phones, scheduling appointments, sending...
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Scheduling Systems: How do they compare?
Scheduling Systems: If you run a home-service business (plumbing, HVAC, landscaping, etc.), choosing the right...
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How to Grow My Plumbing Business
Growing a Plumbing Business the Smart Way If you’ve ever wondered, “How can I grow...
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What’s the Average Conversion Rate for Home Service Calls (and How to Improve Yours)
Every Call Is a Chance to Win a New Customer If you’re in the home...
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How to Handle 24/7 Calls Without Burning Out Your Plumbing Team
A burst pipe at 12 a.m. can’t wait until morning. When emergencies strike, customers expect...
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Who’s This? Making Callbacks and Which Number We Call From.
Part of the onboarding process, after signing up with Jill’s Office, is receiving your “Jill’s...
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We’re Virtual Receptionists, Not Hard Closers, But We Can Still Help You Capture Leads.
Our main goal at Jill’s Office is to be there to answer the phones for...
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AI vs Human: The Battle of the Pick Up Rate
AI vs Human – What can help you better? Our trained human receptionists are available...
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Making Outbound Calls? Jills can do that!
We’re proud of our 24/7 inbound answering service and chat service here at Jill’s Office,...
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24/7 Inbound Answering Service. What does this mean and what can it do for your business?
What does 24/7 mean? 24 hours a day, 7 days a week, duh. But now...
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Automated Follow-Ups? Shocking News! We can do that with LeadZap: 24/7 Powered by Zapier
With rapid lead follow ups being more important than ever, Jill’s Office wanted to find...
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How To Know When You Can Afford To Hire Employees
When Is the Right Time to Hire Employees? A Guide for Small Business Owners When...
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