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How Trades Can Maximize a Virtual Receptionist Service
A virtual receptionist service for trades can increase bookings, protect revenue, and reduce phone stress....
Read MoreHVAC Answering Service: How to Fill Your Schedule 24/7
Yes. Jill’s Office provides an HVAC answering service designed specifically for trade businesses that need...
Read MoreWhat Technology Does an Answering Service Use?
What Technology Does an Answering Service Use? Business owners often ask: What technology powers your...
Read MoreDo Answering Services Have Dedicated Account Managers?
When businesses switch to an answering service, they often focus on one thing. – Will...
Read MoreHow Do Plumbers Stop Missing Calls After Hours?
Live, human virtual receptionists who answer calls in real time, capture job details, and make...
Read MoreThe Truth About Human Error in a Human Answering Service
Are our Jills, our virtual receptionists, infallible? Is anyone? Are software programs, machines, or automated...
Read MoreNew Year- Same Grind : Business Never Stops, But You Don’t Need to Answer Every Call
The 2025 holiday season has wrapped and now we’re all thrust back into normalcy. A...
Read MoreJill’s Office Guide to Answering Services
At a glance, Jill’s Office is a 24/7 virtual receptionist and answering service where real,...
Read MoreDo You Feel Taken Care of with AI?
Good news! Your business is growing. Your marketing is working. New leads are pouring in,...
Read MoreCustomers Still Prefer Humans to AI
AI is everywhere. From camera filters to Coca-Cola ads, to features hidden inside our phones...
Read MoreHow Jill’s Office Strives to Ensure Quality
The Question: How Can a Call Center Work for You? The Jill’s Office Approach: We...
Read MoreAction Items: Call Summaries That Keep You Up To Date
A common question we get when talking to potential clients is “how do I know...
Read MoreGrateful for Every Call: Why Plumbers Give Thanks for Virtual Receptionists
Thanksgiving is a time for family, food, and reflecting on what we’re grateful for. But...
Read MoreVirtual Assistant vs Virtual Receptionist: What’s the Difference and Which Does Your Business Need?
Running a small business often means wearing too many hats; answering phones, scheduling appointments, sending...
Read MoreScheduling Systems: How do they compare?
Scheduling Systems: If you run a home-service business (plumbing, HVAC, landscaping, etc.), choosing the right...
Read MoreHow to Grow My Plumbing Business
Growing a Plumbing Business the Smart Way If you’ve ever wondered, “How can I grow...
Read MoreWhat’s the Average Conversion Rate for Home Service Calls (and How to Improve Yours)
Every Call Is a Chance to Win a New Customer If you’re in the home...
Read MoreHow to Handle 24/7 Calls Without Burning Out Your Plumbing Team
A burst pipe at 12 a.m. can’t wait until morning. When emergencies strike, customers expect...
Read MoreWho’s This? Making Callbacks and Which Number We Call From.
Part of the onboarding process, after signing up with Jill’s Office, is receiving your “Jill’s...
Read MoreWe’re Virtual Receptionists, Not Hard Closers, But We Can Still Help You Capture Leads.
Our main goal at Jill’s Office is to be there to answer the phones for...
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