NEW — AI ASSIST
When Your Phones Blow Up, We’ve Got Backup.
AI Assist steps in the moment your live team is maxed out. Answering the overflow so no caller waits and no lead goes cold. It’s not a replacement for your Jill’s. It’s what happens when every one of them is already on a call.
ALREADY TRUSTED BY PLUMBING, HVAC & ELECTRICAL BUSINESSES NATIONWIDE
WHAT IT IS
A New Layer of Coverage,
Not a New Way of Doing Business
Jill's Office is a live answering service built for the trades and other professional service businesses, including HVAC, plumbing, and electrical companies. Real receptionists answer your calls, book jobs, and help you capture more leads. AI Assist is a new capability layered on top of that same service: AI-powered overflow answering that activates only when our live receptionists are all busy.
When a Jill is available, a real person answers, exactly like today. When every Jill is already on a call, AI Assist picks up so callers aren't left on hold, gathers the details, and transfers the call to your Jill team when a person is needed.
AI Doesn’t Replace Your Jills. It Protects Access to Them.
WHY IT MATTERS
You Paid for the Lead. Don't Lose the Caller.
Your ads are working. The phone is ringing, sometimes faster than any team can keep up with. A storm rolls through, a heat wave hits, or a campaign takes off, and suddenly a flood of customers is calling at once.
Customers don't leave voicemails. They don't wait on hold. They hang up and call the next company on the list, and every one of those calls is a job you already paid to generate.
Clear call notes. Consistent follow-up. Flexible coverage.
10+
Years Helping Businesses Thrive
1.6M+
Leads Captured and Counting
100K+
Monthly Calls Handled with Care
24/7
We’re Always On, So You Can Switch Off
NO SPIN
Let's Be Direct About What This Is
Here's exactly where AI Assist starts and stops. Side by side, no fine print.
If a live Jill is available, your caller gets a live Jill. Every time. No exceptions.
BUILT IN-HOUSE
Built by the Team That Already Answers Your Calls
Jill's Office has been the live answering service of choice for plumbing, HVAC, and electrical companies for years. Our AI Assist isn't an outside AI tool bolted onto our phones. It's built in-house, by our own developers, specifically for the calls trades businesses get.
- Human-First: Real Jill's remain the heart of every call.
- Technology-Backed: Built in-house, purpose-made for spikes.
- Built for the Trades: Designed around real call patterns.
Simple Pricing
No Surprises
AI call handling is billed at 75¢ per minute — a fraction of the cost of live call handling. The moment a caller needs live assistance, your normal live-minute rate takes over.
The point isn’t that AI is cheaper. It’s that when 10 customers call at once, none of them should be waiting.
Questions, Answered
Will AI answer all my calls now?
No. If a live Jill is available, a live Jill answers — every time. AI only steps in when every live agent is already on a call.
What happens if a customer asks for a human?
AI transfers them to a live Jill immediately. Same if the call needs scheduling or gets complicated.
Will it sound like Jill’s Office, or something else?
AI Assist is trained on the same call instructions and guidelines your live Jill’s already follow — so it handles your calls the way you’ve set your account up, not with a generic script. Your live team stays involved for scheduling, complex issues, or anytime a caller asks for a human, so the experience stays consistent with your business.
How much does it cost?
AI call handling is billed at 75¢ per minute — a fraction of the cost of live call handling. Once a customer needs live assistance, your normal live-minute rate takes over.
Can AI schedule appointments or handle complex requests?
No. AI handles the initial conversation and gathers information, then hands off to a live Jill for scheduling or anything that needs human judgment.
I’m already a Jill’s Office client — how do I add this?
Book a discovery call and we’ll walk you through adding AI Assist to your current plan — no new contract required.
I’m not a Jill’s Office client yet — can I still get AI Assist?
Yes. Book a discovery call and we’ll walk you through the full Jill’s Office service alongside AI Assist.
Is my industry a fit for this?
AI Assist is purpose-built for plumbing, HVAC, and electrical companies — especially those running paid advertising, where call spikes are most common.
When Call Volume Spikes, We Don’t Want Your Customers Waiting.
Your marketing worked. Let’s make sure it pays off — even when the phone won’t stop ringing.
Book a Discovery Call