Website Terms of Use
1. Acceptance of These Terms
These Website Terms of Use (“Website Terms”) govern your access to and use of www.jillsoffice.com and any related subdomains (the “Website”), operated by Jill’s Office, LLC (“Jill’s Office,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Website Terms. If you do not agree, do not access or use the Website.
These Website Terms apply to your general use of the Website as a visitor. If you are a client of Jill’s Office, your use of our Services (including the Portal, the mobile application, and all call handling, text, chat, scheduling, and dispatching Services) is governed separately by the Jill’s Office Terms of Service and the Order Form and Rate Plan you have accepted, not by these Website Terms. Where these Website Terms and the Terms of Service conflict as applied to a client’s use of the Services, the Terms of Service controls.
2. About the Website
The Website provides information about Jill’s Office’s answering, AI call handling, live chat, scheduling, dispatching, and related services for trade and home service businesses, along with resources such as our blog, webinars, masterclasses, e-books, pricing information, and tools such as our Missed Call Calculator. The Website is directed to our current and prospective business clients. It is not directed to, and does not create any contractual relationship with, the customers or callers of our clients.
3. Eligibility
The Website is intended for business owners, decision-makers, and representatives evaluating or using Jill’s Office’s Services on behalf of a business. By using the Website, you represent that you are at least 18 years old and, if you are using the Website on behalf of a company, that you are authorized to do so. The Website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children through the Website.
4. Intellectual Property
The Website and all content on it, including text, graphics, logos, images, videos, audio, software, page layout, and the overall look and feel (collectively, “Content”), are owned by Jill’s Office or its licensors and are protected by copyright, trademark, and other intellectual property laws. “Jill’s Office,” our logo, and other marks displayed on the Website are trademarks of Jill’s Office; you may not use them without our prior written permission.
Subject to your compliance with these Website Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website and its Content for your own informational purposes in evaluating or using our Services. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download (except for ordinary caching by your browser), or otherwise exploit any Content for any commercial purpose without our prior written permission.
5. Acceptable Use
You agree not to:
- Use the Website in any way that violates applicable law or infringes the rights of any third party;
- Attempt to gain unauthorized access to the Website, our servers, or any systems or networks connected to the Website;
- Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our prior written permission;
- Introduce any virus, malware, or other harmful code to the Website;
- Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available;
- Submit false or misleading information through any form on the Website, including demo requests, discovery call bookings, or e-book or webinar sign-ups; or
- Use the Website to transmit any unsolicited or unauthorized advertising, promotional material, spam, or similar solicitation.
6. Forms, Bookings, and Submitted Information
The Website may allow you to request a demo, book a discovery call, download an e-book, register for a webinar or masterclass, use the Missed Call Calculator, or submit other information to us. Information you submit through these forms will be handled in accordance with our Privacy Policy. We do not guarantee the accuracy of any estimate, calculation, or result produced by tools on the Website (such as the Missed Call Calculator), which are provided for illustrative purposes only and are not a guarantee of savings, revenue, or performance for your specific business.
7. Third-Party Links and Content
The Website may contain links to third-party websites, integrations (such as Zapier), or partner and marketplace listings that are not owned or controlled by Jill’s Office, including client testimonial links to third-party business websites. We do not review, endorse, or control these third-party sites and are not responsible for their content, privacy practices, or terms of use. Your use of any third-party website is at your own risk and subject to that site’s own terms.
8. Cookies, Analytics, and Advertising
The Website uses cookies and similar tracking technologies, including analytics and advertising tools such as Google Tag Manager, Meta (Facebook) Pixel, and LinkedIn Insight Tag, to understand Website usage and to measure and deliver advertising. Our use of these technologies, and the data collected through them, is described further in our Privacy Policy, available at www.JillsOffice.com/privacypolicy. By using the Website, you consent to our use of cookies and similar technologies as described there, to the extent required by applicable law.
9. No Professional Advice
Content on the Website, including our blog, webinars, masterclasses, e-books, and any statistics, testimonials, or case studies referenced on the Website, is provided for general informational purposes only. It does not constitute legal, financial, business, or other professional advice, and should not be relied upon as such. You should consult your own professional advisors before making business decisions based on Website Content.
10. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT ON THE WEBSITE IS CURRENT, COMPLETE, OR ACCURATE. PRICING, SERVICE DESCRIPTIONS, AND OTHER INFORMATION ON THE WEBSITE ARE SUBJECT TO CHANGE WITHOUT NOTICE AND MAY NOT REFLECT THE TERMS OF YOUR SPECIFIC RATE PLAN, WHICH IS GOVERNED BY YOUR SEPARATE TERMS OF SERVICE.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, JILL’S OFFICE IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT ANY LIABILITY IS NOT EXCLUDED, JILL’S OFFICE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
12. Indemnification
You agree to indemnify, defend, and hold Jill’s Office harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website, your violation of these Website Terms, or your violation of any law or the rights of any third party.
13. DMCA Copyright Policy
We respect the intellectual property rights of others. If you believe content on the Website infringes a copyright or other intellectual property right, please submit written notice, including a detailed description of the alleged infringement, to our copyright agent at support@jillsoffice.com. Upon receipt, we will take whatever action we deem appropriate in our sole discretion, including removing the challenged content from the Website.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, available at www.JillsOffice.com/privacypolicy, which describes the information we collect through the Website, how we use it, and with whom we share it. By using the Website, you agree to the terms of the Privacy Policy.
15. Changes to These Website Terms
We may update these Website Terms from time to time by posting a revised version on the Website. The revised version is effective as of the date it is posted. Your continued use of the Website after a revised version is posted constitutes your acceptance of the changes.
16. Termination of Access
We may, in our sole discretion, suspend or terminate your access to all or part of the Website at any time, without notice, for any reason, including if we believe you have violated these Website Terms.
17. Governing Law and Venue
These Website Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Website Terms or your use of the Website shall be brought exclusively in the state or federal courts located in Davis County, Utah, and you consent to the personal jurisdiction of those courts.
18. General Provisions
If any provision of these Website Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Website Terms is not a waiver of our right to do so later. These Website Terms, together with our Privacy Policy, constitute the entire agreement between you and Jill’s Office regarding your use of the Website.
19. Contact Us
If you have questions about these Website Terms, you may contact us at support@jillsoffice.com, by phone at (385) 393-1122, or by mail at Jill’s Office, LLC, 189 S. State St., Ste. 100, Clearfield, UT 84015.
End of Website Terms of Use.